1. Introduction

Welcome to the Jummall marketplace. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making use of our services.

2. Definitions

• Marketplace: Refers to our online platform where multiple vendors list and sell products.
• Vendor/Seller: Any individual or business registered to sell products on the marketplace.
• Customer/User: Any individual accessing, browsing, or purchasing products from the marketplace.
• Products: Goods listed for sale by vendors.

3. User Responsibilities

• Users must provide accurate personal information during registration and checkout.
• Users agree not to misuse the platform, including fraudulent transactions, false claims, or violation of intellectual property rights.
• Users are responsible for maintaining the confidentiality of their account login details.

4. Vendor Obligations

• Vendors must ensure that all products listed are genuine, accurately described, and comply with applicable laws.
• Vendors are responsible for timely fulfillment of orders and proper packaging.
• Vendors must honor warranties, guarantees, and return policies as stated on product listings.

5. Orders and Payments

• All payments are processed securely through approved payment gateways.
• The marketplace may act as an intermediary between customers and vendors for payment collection.
• Prices listed include applicable taxes unless otherwise stated.

6. Delivery and Shipping

• Delivery timelines vary depending on vendor location and customer destination.
• Customers will be notified of estimated delivery dates during checkout.
• The marketplace is not liable for delays caused by third-party logistics providers.

7. Returns and Refunds

• Customers may request returns or refunds in accordance with the vendor’s stated policy.
• Refunds will be processed once the returned product is verified.
• Certain products (e.g., perishable goods, hygiene items) may not be eligible for return.

8. Intellectual Property

• All content on the marketplace, including logos, images, and text, is protected by intellectual property laws.
• Users and vendors may not copy, reproduce, or distribute content without prior written consent.

9. Limitation of Liability

• The marketplace provides a platform for vendors and customers but does not manufacture or own listed products.
• We are not liable for product defects, damages, or losses arising from vendor transactions.
• Users agree to indemnify the marketplace against claims resulting from misuse of the platform.

10. Privacy

• Personal data collected is used strictly for order processing, delivery, and improving user experience.
• For details, please refer to our Privacy Policy.

11. Amendments

• We reserve the right to update or modify these Terms and Conditions at any time.
• Continued use of the marketplace after changes implies acceptance of the revised terms.

12. Governing Law

• These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria.
• Any disputes shall be resolved in Nigerian courts of competent jurisdiction.